Privacy Policy

Bottega Alvina is a handcrafted brand managed by:

Outer Heaven di Mori Francesco
VAT ID: IT03307430607
Email: info@bottegaalvina.com

In accordance with EU Regulation 2016/679 (GDPR), we inform you that your personal data will be processed lawfully, fairly, transparently, and with full respect for your privacy.

1. What data we collect

We may collect:

• Full name
• Email address
• Shipping and billing address
• Optional phone number
• Payment info (via third parties like PayPal or Stripe)
• Technical info (IP address, browser, device)
• Preferences (newsletter subscription, language)

2. Why we collect data (Legal basis)

We use your data to:

• Process orders, payments, and deliveries (contractual)
• Send order-related communications (contractual)
• Send newsletters or offers, with your consent (consensual)
• Respond to contact requests
• Analyze anonymous site usage statistics

3. Data retention

We retain personal data only for as long as necessary to fulfill its intended purpose, or to comply with legal obligations (e.g. for tax or accounting reasons).

4. Data sharing

We do not sell or trade personal data.
We may share information with third-party service providers (hosting, shipping, payments, newsletters) acting as external data processors.

5. Cookies & tracking

Our site uses technical cookies and, if you consent, analytics and profiling cookies (e.g. Google Analytics, Meta Pixel).
You can manage your preferences via the initial banner or your browser settings.

See our full Cookie Policy for details.

6. Your rights

At any time, you may:

• Access your data
• Request correction or deletion
• Limit or object to processing
• Withdraw consent (if applicable)
• Request data portability

To exercise your rights, email us at info@bottegaalvina.com

7. Security

We apply technical and organizational measures to protect your data (secure connections, access control, backups, etc.).

8. Changes to this policy

We may update this policy from time to time.
We encourage you to review it periodically. Continued use of the site implies acceptance of the current version.